After a crash, safety and vehicle condition come first.
If anyone is injured, traffic is blocked, the vehicle is in an unsafe position, or there is an immediate hazard, call 911 first and follow law-enforcement or emergency instructions.
When the vehicle can be released for towing, tell us where it is, the make and model, what damage you can see, whether the wheels appear able to roll, and where the vehicle should be taken.
Details that matter after a collision
Collision damage can change the equipment and loading method needed. Share what you know without putting yourself in an unsafe position to inspect the vehicle.
- Vehicle location and whether the scene is cleared for towing
- Visible wheel, tire or suspension damage
- Whether airbags deployed or body panels are interfering with wheels
- Repair shop, body shop, dealership, home or other destination
Flatbed towing after an accident
A damaged vehicle may need a flatbed if it cannot roll normally or if its condition calls for full-platform transport. Tell us about visible damage so the request can be matched to appropriate equipment.
Keep the destination simple
If you already know the body shop, repair facility, dealership or other destination, provide it when you call. If you are still deciding, say so; the pickup location and vehicle condition are the first priorities for dispatch.
Frequently asked questions
When should I call for accident towing?
Call after immediate safety needs are handled and the vehicle is cleared for removal. If there are injuries or active hazards, call 911 first.
What damage should I mention?
Mention damaged wheels or tires, severe body damage near the wheels, leaking fluids, or anything else you can safely observe.
Can the vehicle be towed to my preferred body shop?
Yes, provide the destination when you call so the trip can be quoted and planned.
What if the car cannot roll after the crash?
Say that when you call. A non-rolling or heavily damaged vehicle can require different towing equipment or loading methods.